T’s & C’s

Terms & Conditions
Last updated: 31st March, 2025

Welcome to basicspacelondon.com (“Site”). These Terms and Conditions (“Terms”) govern your use of our website, bookings, purchases, and participation in our classes, events, and offerings (“Services”). By accessing or using our Site and Services, you agree to these Terms. If you do not agree, please do not use the Site.

1. Who We Are

Basic Space is a yoga and movement studio with locations in Stockwell and Camberwell. We offer in-person and online classes, workshops, trainings, and events designed to support your well-being.

2. Bookings & Cancellations

Classes

  • Class bookings can be made via our website or booking platform (currently hosted by Momence).

  • Class cancellations must be made at least 8 hours before the scheduled start time.

  • Late cancellations and no-shows will not refunded or credited. Members will be charged £10 per for no-shows, so please ensure you are cancelling the class.

Workshops and Events

  • Less than 24 hours’ notice: No credit or refund will be given.

  • More than 24 hours (up to 7 days): You may receive a 75% refund or 100% studio credit.

  • More than 7 days’ notice: You may receive a full refund or 100% studio credit.

  • Trainings require 21 days’ notice. No refund or credit will be given. Please consider this when booking.

  • If a workshop, event, or course is cancelled by us, you will be notified as soon as possible and offered the option of a full refund or transfer to another date or event.

  • Once you’ve committed to a course or multi-day event, we encourage you to attend all scheduled sessions to get the most out of the experience.

  • We are unable to offer refunds or credits in the case of personal transport issues (e.g. cancelled trains or flights). We recommend arranging personal insurance if your travel plans may affect your attendance.

  • Refunds are not issued retrospectively. If we haven’t heard from you within 24 hours after the end of an event, we will be unable to process any refund or credit.

  • Please note that while we’ll always do our best to communicate any changes in a timely way, we are not responsible for any additional expenses incurred as a result of cancellations — including travel, accommodation, or exchange rate losses.

3. Memberships & Class Packs

  • Memberships and class packs are non-transferable and non-refundable.

  • Memberships and class packs cannot be shared amongst friends. If you book someone else under your account they will be refused entry and the credit not returned.

  • Class packs are valid for the duration specified at purchase.

  • Memberships renew automatically unless cancelled. You can manage your subscription in your account dashboard. We cannot provide a refund for missed missed/late cancellations by you.

  • If you need to pause your membership due to injury, illness, or extended travel, please email us at [insert contact email] and we’ll do our best to accommodate.

4. Health & Liability

By attending any class, workshop, or event at Basic Space, you confirm that:

  • You are physically fit and have no medical condition that prevents you from safely participating.

  • You take full responsibility for your own health and well-being during class.

  • Basic Space and its teachers are not liable for any injuries or damages that may occur during your participation.

  • If you’re pregnant or have a specific health condition, please consult your doctor before joining class and inform your teacher before the session.

5. Studio Etiquette

  • Please arrive at least 5 minutes before class starts. Doors lock promptly at class time.

  • Switch your phone to silent and store your belongings respectfully.

  • Respect the space, your teachers, and fellow students. This is a shared space for movement, breath, and community.

  • Please do not leave e-bikes in our courtyard of block our neighbors cars or entrances.

6. Intellectual Property

All content on the Site and in our digital offerings — including class recordings, teaching materials, branding, and images — are the property of Basic Space or our collaborators.
You may not reproduce, copy, or distribute any content without prior written permission.

7. Privacy

We collect and store your personal information (such as your name, email, and booking history) in accordance with our Privacy Policy. We never sell your data, and only use your information to improve your experience with Basic Space.

8. Changes to Terms

We may update these Terms from time to time. Any changes will be posted here with a revised “Last updated” date. Continued use of the Site or Services after any changes indicates acceptance of the updated Terms.

9. Contact

Questions? Just reach out — we're here.
Email: hello@basicspacelondon.com
Instagram: @basic_____space